Important Notes for Your Tour:

※Departures on December 27–January 3, January 10–11, February 21–22, and March 20–21 will depart 30 minutes earlier at 8:30 AM.

• Due to road conditions, the time spent in Hida Takayama and Shirakawa-go may be shortened.

• To reach the Shirakawa-go Observatory, a shuttle bus (separate fee, payable on-site) is required. Due to potential traffic or shuttle bus schedule changes, access to the observatory may not be possible, so please understand in advance. Shuttle buses may be suspended without notice due to snow accumulation, icy conditions, poor visibility, or road conditions. Shuttle buses are not available on days when the Shirakawa-go Light-Up event is held.

• Luggage: We can store your luggage on the bus, but you are responsible for managing your valuables.

• ※Departures on December 27–January 3, January 10–11, February 21–22, and March 20–21 will depart 30 minutes earlier at 8:30 AM.
• There will be no lunch break. Please bring your own lunch and eat it on the bus or during your stroll through Shirakawa-go and Hida Takayama.
• The tour will depart at the scheduled time at the discretion of the tour staff, so please be sure to arrive on time.
• The scheduled times and contents listed may change depending on road conditions.
• In the event of a delay resulting in the need for a taxi or overnight stay, we are not responsible for any such additional costs.
• Depending on the number of participants, a mid-size or small bus may be used.
• Buses do not have onboard toilets.
• Smoking is prohibited on the bus. Reclining seats are generally not permitted (except on specific tours).
• No refunds will be issued for any included benefits or services that are not used.
• If you have any food allergies, please inform us at the time of booking. We will do our best to remove the relevant ingredients.
• If you require any special arrangements, please inform us at the time of booking. (Additional charges may apply.) If necessary, we may request written confirmation of your situation.
• Due to the “Work Style Reform Law” enacted on April 1, 2019, the tour conductor’s meal times will also serve as their designated break periods. In some cases, the tour conductor may stay at a different accommodation from the participants. During free time, guests are expected to act independently.
• Lost and found items will be kept for two weeks after the end of the tour. Perishable or non-preservable items will be disposed of immediately.
• Pets are not allowed on the tour.
• Bus seats will be assigned by the tour operator.
• In case of emergencies, you may be asked to share a seat with the tour conductor.
• If the minimum number of participants (30) is not reached, or if operation becomes impossible due to disaster or unforeseen circumstances, the tour may be changed or canceled up to 13 days before departure .
• Requests for specific seats, smoking/non-smoking rooms, or food allergies may not be fulfilled. We may explain and decline your request in advance.