◆ This is a shared program. Multiple groups may take this program at once. ◆ Please follow the instructions of the guide during the program. We will not be responsible for any accidents that may occur due to disobedience of the guide's instructions. ◆ The program duration stated is only an approximate. Please note that the duration of the experience may vary depending on situation and number of guests. ◆ For the cultural experience programs, you are required to meet our guide at a designated meeting place. If you are late, please contact us at 03-6432-0195 during business hours (from 8:00 to 17:00 on weekdays,from 8:00 to 10:00 on Saturdays). We may also provide you with an additional telephone number to contact in advance of the program. Please note: The main entrance to our facility is locked on Saturday afternoons, Sundays, and national holidays. If you attend an experience on one of these days, please wait in front of the lobby and a staff member will come to meet you ◆ If you require special assistance during the program due to any of the following: religious reasons, physical conditions, illness, allergies, or age of children, please be sure to indicate this in the remarks section of the reservation form at time of application. Please note that we cannot guarantee any arrangements or changes to the program without prior inquiry. ◆The minimum number of participants for our cultural experience programs is 2, with the exception of the kimono experience, which can be attended as a single participant (1+ participants). ◆Please note that we cannot guarantee arrangements for programs purchased after the application deadline without prior inquiry.

◆Supporting language Our services are primarily given in English. Other languages such as French and Spanish are also accessible for 20,000 Yen. If you want to request this excursion in French or Spanish, please fill out your request and add this item when you make the reservation. ※Multilingual support is available from 20 April onwards.